Remote Connected Services

Remote Connected Services

Digital Transformation & Connected Remote Service – Expertise When & Where You Need It 

Process Insights GO Remote Connected Service is redefining service.  It’s intelligent, safe, fast, and efficient service to minimize unexpected downtime, and saves time and money. Complex, transforming business models like yours needs scalable, reliable service and support day and night.

Works on multiple smart devices including Realwear and is positively changing the way you do business.  Actionable insights and alerts can be easily configured and customized based on your specific and unique requirements.



EASILY DOWNLOAD PROCESS INSIGHTS GO ON TABLET, DESKTOP OR SMART PHONE

  • macOS Desktop App
  • iPhone & iPad App
  • Android App
  • Epson BT300 App

SEAMLESSLY CONNECT |  IMMEDIATELY ENHANCE PRODUCT LIFECYCLE

Traditionally, service would have been performed by technicians via an onsite visit, and only after the fault or total failure occurred.  With our robust, safe remote service solution, now engineers and technicians can access real-time monitoring, analysis, and status.

  • Track service history
  • Download service reports
  • Schedule maintenance visits
  • Track orders
  • Manage deliverables
  • View contract details

Gain seamlessly connectivity to global experts to diagnose issues and get real-time insight before major malfunctions and shutdowns take place, and negatively impact your business.

Connect Better | Diagnose Fast | Optimize Operation
  • Access to a larger skill set worldwide.
  • Enjoy fast connection in real-time.
  • Gain real-time visibility into work status.
  • Transition from reactive to proactive repairs.
  • Gain immediate access to experts.
  • Increased safety.
  • Enables real-time remote diagnostics.
  • Less downtime for your business.
  • Multiple devices managed from a remote location.
  • Improves worker performance.
  • Reduces the risks and errors.
  • Improves information accuracy, flow, and collaboration.
Process Insights GO Remote Connected Service

sign up for a process insights go today!

Questions? We’re here to help.

Alpha Omega Instruments
4140 World Houston Pkwy, Suite 180
Houston, TX 77032 USA